Terms and Conditions

Man and a Van Putney Terms and Conditions

These Terms and Conditions set out the basis on which Man and a Van Putney provides removal, man and van, collection, delivery, and related services within Putney and the surrounding areas. By making a booking, you agree that you have read, understood, and accepted these Terms and Conditions. These terms apply to consumers and business customers unless stated otherwise.

1. Definitions

In these Terms and Conditions the following expressions have the meanings set out below:

1.1 "Company" means Man and a Van Putney.

1.2 "Customer" means the person, company, or organisation requesting the services of the Company.

1.3 "Services" means any removal, man and van, transport, loading, unloading, packing, storage, or associated services provided by the Company.

1.4 "Vehicle" means any van or other vehicle used by the Company to provide the Services.

1.5 "Goods" means all items, property, or belongings which are the subject of the Services.

1.6 "Service Area" means Putney and any other locations the Company agrees to serve.

1.7 "Contract" means the agreement between the Customer and the Company for the supply of the Services in accordance with these Terms and Conditions and the booking confirmation.

2. Scope of Services

2.1 The Company provides man and van services, including household and office removals, item collection and delivery, and transport of personal or commercial Goods within the Service Area and beyond, as agreed at the time of booking.

2.2 The Company may also provide additional services such as packing, unpacking, dismantling, and reassembly when requested and expressly agreed.

2.3 The specific Services to be provided, locations, dates, times, and charges will be set out in the booking confirmation provided to the Customer.

3. Booking Process

3.1 Bookings may be made by the Customer through the Company’s accepted booking channels. A booking is not confirmed until the Company has issued a booking confirmation.

3.2 When making a booking, the Customer must provide accurate and complete information, including:

(a) collection and delivery addresses;

(b) access details, including any parking restrictions or limitations;

(d) preferred dates and times for the Services.

3.3 The Company reserves the right to revise a quotation or cancel a booking if the information provided by the Customer is incomplete, misleading, or significantly different from the actual circumstances encountered.

3.4 Any quotations provided are estimates only unless expressly stated otherwise. Quotations may be based on the information supplied by the Customer regarding the Goods and service requirements.

4. Access, Parking, and Service Conditions

4.1 The Customer is responsible for ensuring that there is adequate access for the Vehicle at both collection and delivery addresses, including suitable parking arrangements.

4.2 Any parking permits, permissions, or payments required for parking must be arranged and paid for by the Customer. The Customer is responsible for any parking fines or penalties incurred as a direct result of inadequate or incorrect parking arrangements, unless such fines result from the Company’s negligence.

4.3 The Customer must ensure that stairways, lifts, doorways, and access routes are clear and suitable for carrying the Goods. The Company reserves the right to refuse to move any item that, in the Company’s opinion, cannot be moved safely or may cause damage to the premises, Vehicle, Goods, or persons.

4.4 Where there are delays caused by restricted access, waiting times, or other circumstances beyond the Company’s reasonable control, additional charges may apply.

5. Customer Responsibilities

5.1 The Customer is responsible for:

(a) complying with all applicable laws and regulations relating to the Goods and the premises from which the Goods are removed or delivered;

(b) ensuring that all Goods are properly packed and protected unless the Company has agreed to provide packing services;

(d) obtaining all necessary permissions, permits, and consents required for the Services to be performed.

5.2 The Customer must not request the Company to carry any Goods that are illegal, dangerous, explosive, highly flammable, perishable (unless agreed), or otherwise unsuitable for transport.

5.3 The Customer must inspect the premises to ensure that nothing is left behind. The Company does not accept responsibility for any items left at the property once the Vehicle has departed, unless agreed otherwise in writing.

6. Payments and Charges

6.1 The Customer agrees to pay the charges set out in the quotation or booking confirmation, including any additional charges accrued in accordance with these Terms and Conditions.

6.2 The Company may require a deposit or full payment in advance to secure the booking. Any deposit requirements will be notified to the Customer at the time of booking.

6.3 Unless otherwise agreed, payment is due on or before completion of the Services. The Company may refuse to unload Goods or complete the Services until payment is received in full.

6.4 Charges may be based on hourly rates, fixed prices, or a combination of both, as agreed at the time of booking. Waiting time, additional labour, changes to the itinerary, or extra Goods may incur supplementary charges.

6.5 If the Customer fails to make any payment on the due date, the Company reserves the right to charge interest on the overdue amount at a reasonable rate and to recover any reasonable costs of debt recovery.

7. Cancellations and Amendments

7.1 If the Customer wishes to cancel or amend a booking, the Customer must notify the Company as soon as reasonably possible.

7.2 The Company may apply cancellation charges as follows, unless otherwise agreed:

(a) cancellation more than 7 days before the scheduled service date: no cancellation fee;

(b) cancellation between 48 hours and 7 days before the scheduled service date: a reasonable percentage of the quoted price may be charged to cover administrative and lost booking time costs;

(c) cancellation less than 48 hours before the scheduled service date or failure to be present at the agreed time: up to 100 percent of the quoted price may be charged.

7.3 Amendments to the date, time, or scope of the Services are subject to availability. The Company is not obliged to accept amendments and may treat significant changes as a cancellation followed by a new booking.

7.4 The Company reserves the right to cancel or postpone the Services if:

(a) the Customer has not provided accurate or complete information;

(b) the Customer has failed to comply with these Terms and Conditions;

(d) events beyond the Company’s reasonable control make performance impossible or unsafe.

7.5 In the event that the Company cancels the Services, the Customer will be entitled to a refund of any amounts paid in advance for the affected Services, except where cancellation is due to the Customer’s breach of these Terms and Conditions.

8. Liability for Loss or Damage

8.1 The Company will take reasonable care of the Goods while they are in its custody and control and will use reasonable skill and care in providing the Services.

8.2 The Company’s liability for loss of or damage to the Goods, or for delay, shall be limited to the reasonable cost of repair or replacement, subject to any agreed limits and the provisions of this clause.

8.3 The Company will not be liable for:

(a) loss or damage resulting from the Customer’s failure to pack the Goods safely, unless packing was carried out by the Company;

(b) loss or damage to items that are inherently fragile or have a high value relative to their size, such as jewellery, antiques, artwork, electronic data, or precious metals, unless specifically declared and agreed in advance;

(d) normal wear and tear; or

(e) damage arising from defects in the Goods or their design, materials, or construction.

8.4 The Customer should ensure that adequate insurance cover is in place for the Goods. The Company may offer or recommend insurance options but accepts no responsibility if the Customer fails to arrange appropriate cover.

8.5 The Company will not be liable for any delay or failure to perform the Services arising from events beyond its reasonable control, including but not limited to severe weather, road closures, accidents, traffic conditions, strikes, or acts of government or public authorities.

8.6 Nothing in these Terms and Conditions shall limit or exclude the Company’s liability for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded under applicable law.

9. Claims and Time Limits

9.1 The Customer must inspect the Goods and premises as soon as reasonably possible after completion of the Services.

9.2 Any visible loss or damage must be reported to the Company within a reasonable period after completion of the Services, and in any event no later than 48 hours after the Services are completed, unless there is good reason for the delay.

9.3 Any claim relating to delay or non-delivery must be notified to the Company as soon as the Customer becomes aware of it.

9.4 The Customer must provide reasonable evidence to support any claim, including details of the damage and, where applicable, estimates or receipts for the cost of repair or replacement.

10. Waste Regulations and Prohibited Items

10.1 The Company operates in accordance with applicable UK waste regulations and environmental legislation. The Company is not a general waste disposal contractor and will not remove household rubbish, construction waste, or hazardous materials unless this has been expressly agreed in advance and is compliant with applicable law.

10.2 The Customer must not include in any Goods to be moved or transported:

(a) hazardous, toxic, flammable, or explosive materials;

(b) gas cylinders, fuels, chemicals, paints, or solvents;

(d) any item that is illegal to possess or transport under UK law.

10.3 If the Company discovers prohibited items or waste among the Goods, the Company may, at its discretion:

(a) refuse to move or dispose of such items;

(b) remove the items from the Vehicle and leave them safely at the collection premises; or

10.4 The Customer will be liable for any costs, fines, or expenses incurred by the Company due to the presence of prohibited items or unlawful waste in the Goods.

11. Delays and Waiting Time

11.1 The Company will use reasonable endeavours to carry out the Services on the agreed date and time, but time is not of the essence unless expressly agreed in writing.

11.2 If the Customer is not present or ready at the agreed time, or if access is delayed for reasons within the Customer’s control, additional waiting time charges may apply.

11.3 The Company is not responsible for any loss, expense, or inconvenience arising from delays caused by events beyond its reasonable control.

12. Subcontracting

12.1 The Company reserves the right to use suitably qualified subcontractors to perform all or part of the Services. These Terms and Conditions will continue to apply in full to any Services performed by subcontractors on behalf of the Company.

13. Data Protection and Privacy

13.1 The Company will handle any personal information provided by the Customer in accordance with applicable data protection legislation.

13.2 Personal data will be used only for the purposes of managing bookings, providing the Services, processing payments, handling claims, and meeting legal or regulatory obligations.

14. Complaints

14.1 If the Customer is dissatisfied with any aspect of the Services, the Customer should raise the issue with the Company as soon as possible so that the matter can be investigated and, where appropriate, remedied.

14.2 The Company aims to resolve complaints promptly and fairly. The Customer may be asked to provide supporting information or evidence to assist the Company’s investigation.

15. Governing Law and Jurisdiction

15.1 These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation, shall be governed by and construed in accordance with the laws of England and Wales.

15.2 The parties agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or their subject matter.

16. General Provisions

16.1 If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable, that provision shall be deemed to be severed from the remaining provisions, which will continue to be valid and enforceable.

16.2 No failure or delay by the Company in exercising any right or remedy under these Terms and Conditions shall operate as a waiver of that right or remedy.

16.3 The Customer may not assign or transfer any of its rights or obligations under the Contract without the prior written consent of the Company.

16.4 These Terms and Conditions, together with the booking confirmation and any written variations agreed between the parties, constitute the entire agreement between the Customer and the Company in relation to the Services and supersede any previous understanding or agreement, whether written or oral.

16.5 The headings in these Terms and Conditions are for convenience only and do not affect their interpretation.

HOW IT WORKS

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Call our office today for details and discuss your needs
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Our team of movers will be sent over to carry out your move
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The moving crew will transport your possessions to your new property

Terrific Prices on Man and a Van Putney Services in SW15

Man and a van Putney is the best choice if you would like reliable and top quality removal services in SW15. So don not hesitate to hire our specialists anytime you need.

Transit Van	1 Man	2 Men
Per hour /Min 2 hrs/	from £60	from £84
Per half day /Up to 4 hrs/	from £240	from £336
Per day /Up to 8 hrs/	from £480	from £672

What Our Customers Say

Excellent on Google

4.9

(71)

Every part of our move went without a hitch. The movers were not just professional and polite, but also extremely careful. No request was too much for them.

A. Holden

2026-03-08

Great experience with both drivers. They arrived on time and offered excellent service. Would recommend.

Jayleen Beckham

2026-02-26

Everything went well. Sent boxes end of January, arrival was end of May. Customer service gave consistent weekly updates.

Braiden F.

2026-02-16

Couldn't have had a better moving experience. The company's packing service is exceptional. The team was fantastic--thank you!

Rowan Greenberg

2026-02-06

Timely arrival, great attitude, and unmatched efficiency-- that's what I got with Putney Man and Van Hire. They packed my whole 3-bedroom apartment in three and a half hours and nothing was damaged during the move.

Deana Reimer

2026-01-27

On-time arrival and consistent updates from Man And a Van Putney. They maneuvered heavy furniture well, handling tight spots easily.

T. Vaughn

2026-01-17

Man And a Van Putney took care of every detail--packing, moving, and unpacking--all flawlessly done.

Coy K.

2026-01-07

Moving with Putney Man and Van Hire was a breeze! Excellent customer service during scheduling and a very professional team who treated my things with genuine care.

Demond Pollard

2025-12-15

For dependable, professional moving, HANDYMVES can't be beat. They offer excellent service and were proud of their work. The estimate was both quick and free. I'll call them for all future moves.

Giselle C.

2025-12-05

I'm really happy with Man And a Van Putney for being prompt, courteous, and careful with our fragile items. The service was efficient and our experience was fantastic overall.

Campbell Quintero

2025-11-25

I was unsure about arranging a van move myself but Man And a Van Putney made the experience straightforward. The drivers were extremely professional and easy to deal with.

Aldo F.

2025-11-15

I've relied on Man and Van Company Putney for two moves this month. Each team was great--prompt, friendly, careful with my things, and extremely efficient. The cost was very reasonable.

Abner Z.

2025-11-05

Man And a Van Putney truly made my moving experience hassle-free. Their professionals were quick, courteous, and extremely careful with my items.

R. Sizemore

2025-10-26

Putney Man and Van Company made moving hassle-free. Their team showed up on time and worked hard. The booking was also outstanding.

Clark Hussey

2025-10-16

We were completely satisfied with ManAndaVanPutney. Our move was done in hours, and every item was handled gently. Would absolutely recommend them--thanks!

Angie Bunch

2025-10-06

We enjoyed a hassle-free move thanks to Putney Man and Van Company. The staff was efficient, courteous, and made sure our belongings were protected.

G. Baggett

2025-09-25

They arrived earlier than planned, displayed professionalism, and moved all my stuff quickly. The service was outstanding; I wouldn't hesitate to use them again.

Markel Foote

2025-09-09

Outstanding customer service! Everything arrived safely, and they were right on time. Will use again.

Jay Weiss

2025-08-28

The service was second to none! Not only were all the staff super helpful, but they were also incredibly polite and professional.

Maximilian Gifford

2025-08-18

First experience with this company was fantastic! The moving process was easy, the staff were amazing, and I was kept in the loop the whole way. Definitely recommend Putney Man and Van Company!

Alize Stovall

2025-08-06

We've used many moving companies, and these were by far the most professional. They were on time, responsive before our move, quick and cautious during, and their rates were more than fair.

Kearra P.

2025-07-26

Hands down the best movers! Don't bother looking for anyone else. They work with a smile and do everything possible to help with even the biggest emergencies.

S. Foote

2025-07-16

My long-distance relocation was smooth and stress-free, thanks to this amazing team. Their effective service and value for money are unmatched. Highly recommend.

A. Bigelow

2025-07-06

Service was top-notch. Collected items right on schedule and got them delivered securely within the day. Did exactly as stated. Quick, efficient, and friendly. Much appreciated!

Mason Yates

2025-06-26

Really pleased with the service provided. Professional, timely, and great at keeping in touch. Arrived as expected and was a huge help. Will definitely use in the future.

Christion Polk

2025-06-16

ManAndaVanPutney made moving stress-free. They worked efficiently, adapted quickly, provided practical solutions, and were so friendly. I'm very glad I chose them, would recommend to anyone.

Brayden H.

2025-06-06

Service was impeccable--friendly team that did everything we asked.

Dorothy M.

2025-05-23

Their commitment to detail ensured our move was smooth and stress-free. The team was both helpful and efficient; I'd gladly hire them again.

Y. Bone

2025-05-12

Booking couldn't have been simpler, and there was plenty of communication. The movers were prompt and made moving easy.

Cristal Stafford

2025-05-02

I'm thankful for Putney Man and Van Hire' excellent service. Their movers treated my belongings with care and ensured everything was securely loaded for transit.

Lena Harrington

2025-04-22

My move was so easy with Man and a Van Services Putney! Everything was handled with care, and nothing broke. I recommend them to anyone who needs moving assistance.

Thomas Farias

2025-04-09

The team's service was unparalleled, marked by their helpful and efficient approach. They communicated proactively, ensuring I was informed throughout and making the journey stress-free and smooth.

Scarlett Machado

2025-03-30

Man And a Van Putney was prompt and friendly, ensuring every item was handled with care. All arrived safely, and we couldn't be happier with their service!

S. Jordan

2025-03-20

I received a competitive price from Man and a Van Services Putney and the service exceeded my expectations. I plan to use them again.

Rashawn Short

2025-03-10

Choosing ManAndaVanPutney for our office move of IT equipment and furniture resulted in outstanding efficiency and professionalism. Their positivity made the process incredibly smooth.

Darryl Zepeda

2025-02-28

I was impressed by Man and Van Company Putney's service. The movers exhibited hard work, speed, and skill. I recommend this company due to their reasonable costs and hassle-free move. Everything went smoothly!

Rocio Dougherty

2025-02-17

Working with Man and a Van Services Putney has been wonderful. Timely responses, coupled with politeness and helpfulness, define their service. The pick-up day was executed flawlessly. The team took great care with my furniture and belongings. Excellent work!

Destiny Laws

2025-02-07

The team at Man and a Van Services Putney made moving easy with their polite, composed demeanor. They carefully handled all items, tackling difficult tasks with careful solutions.

D. Chao

2025-01-23

I can't say enough about the Man and a Van Services Putney crew's outstanding effort. They managed to get everything moved in a single day. Choosing the full service was an excellent decision since moving alone would have been impossible.

Yosef T.

2025-01-13

We chose Putney Man and Van Hire and received outstanding service. The moving crew worked professionally and swiftly, taking great care with my grandmother's antique furniture, which they wrapped thoroughly. Recommended movers!

Karissa Cooper

2024-11-26

Putney Man and Van Hire facilitated our move, turning stress into simplicity. Great communication from their helpful team and excellent value make them highly recommendable.

Milton Fernandez

2024-11-16

Best moving team! Arrived on time, thoroughly checked all items, and loaded perfectly. My family admired their expertise. Man And a Van Putney is the go-to for reliable moving services. Many thanks!

Monet K.

2024-11-06

Exceptional service from ManAndaVanPutney throughout the entire process. The team was amiable, effective, and transformed my move into a hassle-free experience. I'll certainly hire them again!

P. Huggins

2024-10-27

Appreciative of Putney Man and Van Company for their smooth moving process! From the beginning with the quote to the end with the delivery, and all queries handily managed, they exhibited unmatched professionalism. A team that was efficient, proactive, cheerful, and patient--truly deserving of heartfelt praises.

Celeste Warren

2024-10-17

I had a wonderful moving experience with Man And a Van Putney. The team was a joy to interact with and provided ongoing updates. Their professionalism and ability to meet my requests efficiently impressed me. Payment confirmations were swiftly handled, and their friendliness was a significant plus. I'm recommending them to friends for their future moves.

K. Graf

2024-10-07

The movers were super friendly and accommodating. They worked very fast and took great care of our items. Their speed amazed us. They arrived on schedule, completed drop-off quickly, and checked to make sure we were satisfied.

Emani W.

2024-09-27

The team collaborated wonderfully, keeping me updated throughout the entire process. The movers did a phenomenal job with no damages and all items intact! I'll happily recommend you!

Nolan A.

2024-09-17

Exceptionally professional and courteous, they ensured a smooth move process. The staff's customer-focused approach gave me strong reassurance. The moving team handled all of my items with great care due to their experience. Man and a Van Services Putney will definitely be my choice again.

Ryley Musser

2024-09-07

Man and a Van Services Putney went above my expectations! The team was skilled, polite, and took great care of my belongings. They made the whole ordeal very easy and were worth the cost. Strongly suggest their services!

G. Cardona

2024-08-28

Great experience! The team was careful, speedy, and moved everything in under 2 hours. Highly recommend them!

Breann Callaway

2024-08-18

Very friendly and polite team who worked non-stop with smiles on their faces! Their organization and tidiness were impressive. This was our least stressful move! We highly recommend their services!

K. Mcnutt

2024-08-08

Outstanding service with flexible and competitive pricing. The team was friendly and professional, offering plenty of helpful tips. Use them for your move--you'll be pleased!

G. Daily

2024-07-29

I used Putney Man and Van Company for my first relocation, and they were amazing. Professional and quick, they eliminated any stress, and everything from the booking to the actual move proceeded seamlessly. Highly recommend!

R. Blank

2024-07-19

Superb team. They make processes easy. Stringent security procedures mean my camper is safe.

Jamil Burdette

2024-07-09

I booked their house moving service hoping ManAndaVanPutney would do what was needed and provide a professional service without me having to deal with anything. I got just the service I was after.

Blaise Fletcher

2024-06-07

Thank you Putney Man and Van Hire for the wonderful job moving my belongings. The crew was fast, and we did not have any delays. Moreover, the cash I spent was worth it.

Allyson Greiner

2024-05-28

Great home moving services right from pick up to delivery in my new apartment. They made sure everything was safely put in my apartment. Good job guys. Will recommend you to anyone who needs moving services.

Bayley D.

2024-05-23

Man and a Van Services Putney made my move so much easier and less stressful - thank you!

Damien Burley

2024-05-22

Our items were securely packed by the punctual and skilled crew members.

Brooklynn T.

2024-04-22

They consistently put in maximum effort and adhered to a strict timetable throughout their task

Stephan Thiel

2024-04-19

I cannot say enough good things about these friendly and efficient movers who helped me relocate with ease.

R. Sage

2024-04-09

Their warm attitude and willingness to assist truly made a difference during the move - thank you!

K. Ricks

2024-03-21

I have been telling all of my friends about Man and a Van Services Putney. Their movers recently helped us move into our new home and did a great job. With their low prices, they are easily the best moving company in the area.

Joel K.

2024-03-16

My satisfaction with the movers' job is reflected in this glowing review, and I couldn't have asked for more from them.

Arnold Griswold

2024-03-11

All went smoothly and the moving service progressed as planned. Thank you to Man and Van Company Putney for bringing a sense of calm and control on what we were anticipating to be a really hectic day.

Davion C.

2024-02-20

Their actions demonstrated exemplary levels of respect and thoughtfulness, going above and beyond to understand everything thoroughly. My worries were put to rest perfectly according to your promise! Outstanding customer service!

Dakotah Hoy

2024-02-18

Putney Man and Van Hire is the shining star in the moving industry. Their staff is friendly, efficient, and they make sure their customers are satisfied.

Emmanuel Stark

2024-02-08

This team is simply phenomenal! From their speed to their courtesy to their preparation for packing, everything about their service was remarkable. Each item was handled with meticulous care and assembled/dismantled flawlessly. Impressive moving service!

Taylor B.

2024-01-29

These guys were more than just movers - they were true professionals who made our move a success with their expertise and kindness.

I. Keating

2024-01-19

Superb service yet again! Everything was exactly as we had asked for and agreed upon with the removal team in advance. The three movers were cool, efficient, and highly skilled!

G. Kirsch

2024-01-05

I was stressing massively about house removals, in particular moving day. I was worried about how they'd shift everything to just one vehicle and was worried about add-on costs. Thankfully, I ended up enjoying a relatively stress-free experience thanks to this company.

I. Motley

2024-01-01

CONTACT US

Company name: Man and a Van Putney Ltd.
Opening Hours: Monday to Sunday, 07:00-00:00

Street address: 58 Putney High St
Postal code: SW15 1SF
City: London
Country: United Kingdom

Latitude: 51.4642010 Longitude: -0.2152560

E-mail: [email protected]
Web: https://manandavanputney.co.uk/
Description: Hiring the chief man and van company in Putney, SW15, you are guaranteed to enjoy stress-free relocation. Get in touch with us now.